Stay connected the whole way through Umrah and Hajj
On an Umrah or Hajj pilgrimage, your phone is far more than a way to chat. You'll need the internet to find your group, stay in touch with family, follow maps, and manage your bookings and permits in the Nusuk app. The last thing you want is to land in Jeddah with no connection at all, or to get hit with expensive roaming charges.
Setting up an eSIM for Saudi Arabia before you travel takes all of that worry off the table.
What do you actually use the internet for during Umrah and Hajj?
For most pilgrims, data use isn't heavy at all. The things people rely on most are:
- Messaging and calls over WhatsApp;
- Getting around between Makkah, Madinah, your hotel, and the sites you visit;
- Using the Nusuk app;
- Sharing photos and videos with family and friends.
For this kind of use, a few GB of data is usually plenty. The point isn't to have a huge amount of data. It's to have it ready the moment you land.
What should you do before you travel?
The easiest option is to set up your eSIM while you're still at home.
- Choose a Saudi Arabia plan that matches how long you'll be away.
- Install the QR code at home or on a trusted Wi-Fi network.
- Turn on Data Roaming for the eSIM. This is normal for travel eSIMs and doesn't add any roaming fees.
Do this, and your eSIM will connect to the local network automatically the moment you arrive in Saudi Arabia. That means no scrambling to buy a SIM card at the airport and no standing in line.
If you're travelling with family or as a group, keep in mind that each phone needs its own eSIM. The good news is you can buy and set up all of them together before the trip.
A few helpful tips
Before you set off, it's worth getting a few things ready:
- Save your group members' phone numbers and your hotel address on your phone.
- Download offline maps of Makkah and Madinah ahead of time.
- Keep your eSIM QR code and activation details in your email, so you can use them again if you ever need to.
If your eSIM doesn't connect after you reach Saudi Arabia, get in touch with us. Our team will look into it and help you sort it out.
Frequently asked questions
- Do I really need an eSIM for Umrah or Hajj?
Yes. You need mobile data to use maps, stay in touch over WhatsApp, and run the Nusuk app. A Saudi Arabia eSIM is the easiest way to have all of that, and it keeps you clear of extra roaming charges.
- How much data is enough for Umrah and Hajj?
A few GB is usually plenty for messaging, calls, maps, and the Nusuk app. If you plan to share a lot of video or stream live, it makes sense to choose a larger plan.
- Does the eSIM work in Makkah and Madinah?
Yes. The eSIM runs on the local mobile operators' network. You may just notice the network getting busy during peak hours and large crowds, which is why it helps to download offline maps in advance.
- Can the whole family share one eSIM?
No. Each phone needs its own eSIM. But you can set all of them up before the trip, so everyone has data from the moment they arrive in Saudi Arabia.